The team at Baxter Belgium is extremely pleased to be working with the Popay team. And that’s with good reason. ‘The specialists at Popay really know their stuff. That was obvious to us from the first introductory meeting,’ explains Jean-Philippe. ‘They arrived composed and without any fuss. I work with plenty of suppliers, but Popay is certainly one of our best. Their in-house expertise is excellent, they are extremely willing to give the client input and they are transparent. But most importantly, they always search for feasible solutions. And that’s what makes all the difference with other suppliers. There are times when suppliers present solutions without highlighting the downsides. Then you are confronted with the disadvantages later on. If you would have known, maybe you would have made a different choice. Popay isn’t like that. When they present a solution, they consistently say ‘these are the pros and these are the cons.’ And even if they are not absolutely certain, they are honest about it. They will test it first and come back to us later. Working with them is a real revelation. And I am not the only one who thinks that, everyone here internally who works with Popay says the same. You may not talk to the people at Popay for a year because everything is running smoothly, but as soon as you send them a mail you get an answer straight away that you can do something with. Without fail!’ concludes Jean-Philippe.